1st off, great customer communication. I had questions they were easy to reach and quick to reply. I got the 5button galaga panel for countercade. After realizing they dont have templates for this they let me switch to the galaga skinned one no problem. Till i got it and realized it didn’t come with plexi. Reached out they replied quickly with “it doesn’t need it”. Maybe so but ive never been one for getting just whats needed. Wish they would have offered a method to obtain plexi... i would have placed the order right then if i knew what to do. Now on to the quality... i give it an 8.5 out of 10. It may be the best possible for what they are selling. The cuts could have been tighter to my cade. The button holes and mounting holes were spot on though. The tee molding was a bit high so it hits the palms a bit... thus is where a layer of plexi would be nice. I will be ordering from them again.