I came across DIY on YouTube and was immediately impressed by their willingness to share their knowledge and exceptional pricing. I needed to replace one of my stock arcade1up joysticks for Street Fighter II and decided to shelve the replacement part Arcade1up sent me when it arrived, instead replacing both joysticks with Sanwa sticks from DIY. I wasn’t sure what I needed but they quickly responded to my inquiries and provided me with the knowledge to make an informed purchase. I also picked up two octagonal restrictor plates. When it all arrived, the wiring was already done and it was as simple as plug and play (too make a long story short). If I had one complaint it was that one of the packages containing one of the joysticks was a little crushed, but I have to attribute that to shipping. Outside of that minor issue, everything was perfect. I will be ordering from them again. Keep up the good work DIY!
Never knew there could be such a big difference in joysticks. I am glad there are videos to watch and these things are relatively easy to install.
I received my Sanwa with the double wire harness but nothing worked. I contacted the team and turns out they had a batch with the wires plugged incorrectly, they offered to send me a new harness and also showed me how to fix it which I did on my own and saved. Now everything works perfectly and the customer service was second to none, fast and with a great solution, thanks again!
Great, well made Sanwa joysticks. I replaced 2 Arcade 1up cabinets with these. Major improvement over stock joystick. Will use the same model again in the future. Also added 4lb springs and they feel great. Customer service at DIY Retro is very knowledgeable, friendly and helpful. Happy repeat customer.